AI Digital Solutions
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AI DIGITAL SOLUTIONS / LABUAN

Websites · Systems · IT support

Websites and
business systems.
Built around your business.

We build thoughtful websites and practical business systems, with the IT support to keep your next step moving.

Let’s discuss your project See our work

Based in Labuan. Onsite & remote support.

BUILT FOR EVERYDAY OPERATIONSFEATURED PROJECT

One queue. Multiple counters. A clearer customer journey.

Queue Ferry / Customer calling board
Queue Ferry customer calling board — actual project

Queue Ferry

From a QR scan to the right counter.

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PROJECT EXPERIENCEPractical work. Different industries.

QueueFerryC MOOD COFFEEBestWinOutletCONVENIENCE STORE

01 / ABOUT THE COMPANY

A practical partner.
A considered approach.

AI Digital Solutions is a technology business based in Labuan, helping businesses turn everyday challenges into practical digital solutions.

Our work brings together company websites, custom software, queue management, ordering systems and hands-on IT support. We start by understanding how your business operates, then shape the solution around the people who will use it.

01

Clear scope

Know what is included before work begins.

02

Practical delivery

Designed around actual tasks and everyday use.

03

Flexible support

Onsite or remote, depending on the situation.

02 / WHAT WE DO

Built around
the way you work.

Start with a website, improve a workflow or get help with your existing setup. Explore the services that fit your next step.

01

Company & marketing websites

A clear online home for your business.

Explore this service

Introduce your services, show your work and make it easy for customers to contact you. We build mobile-friendly websites around the information your customers need.

  • Company and service pages
  • Responsive layouts for phones, tablets and desktops
  • Enquiry forms, WhatsApp links and basic search metadata
  • English and Malay content by agreed scope

Ideal for new businesses, retailers and service providers.

Request a quotation ↗
02

Custom business systems

Less repetitive work. More connected operations.

Explore this service

Turn a manual process into a practical system built around your staff, customers and daily tasks. We agree the workflow and features before development begins.

  • Workflow and requirements planning
  • Role-based access and operational dashboards
  • Bookings, records and reporting by scope
  • Testing, handover and user guidance

For businesses with a process that off-the-shelf tools do not quite fit.

Request a quotation ↗
03

QR queue & counter systems

A clearer journey from waiting to being served.

Explore this service

Give customers a queue number through a QR code or a printed ticket. Let multiple counters call numbers and keep the waiting area informed through a calling display.

  • QR access for customers using a phone
  • Staff-issued printed tickets for walk-in customers
  • Independent calling at multiple counters
  • Queue display and daily activity overview

Counter count, display screens and printer compatibility are reviewed before quotation.

Request a quotation ↗
04

POS & online ordering

Connect ordering with the people fulfilling it.

Explore this service

Support the journey from choosing items to payment and order preparation. Configure the workflow to suit your café, retail counter or pickup service.

  • Menus, products and availability management
  • Online orders and staff order views
  • Payment integration subject to provider approval
  • Receipt printing and pickup workflows by scope

Hardware, payment fees and third-party subscriptions are assessed separately.

Request a quotation ↗
05

Computer, printer & network support

Practical help for the technology you use daily.

Explore this service

Get help identifying device, software and connectivity problems. Onsite or remote assistance is arranged according to the issue, location and access needed.

  • Computer setup and troubleshooting
  • Printer installation and connection checks
  • Basic office network and Wi-Fi assistance
  • Software installation and configuration

Parts, replacement devices and specialist repairs are quoted separately where applicable.

Request a quotation ↗
06

Website maintenance & hosting setup

Keep your website useful after launch.

Explore this service

From your first domain connection to ongoing content changes, get support for the technical work behind your business website.

  • Domain connection, hosting and SSL setup
  • Website deployment and configuration
  • Content changes and routine checks by agreement
  • Backup and update arrangements suited to your site

One-time work and ongoing arrangements are scoped individually.

Request a quotation ↗

03 / SELECTED WORK

Selected projects.
Practical solutions.

From the coffee order to the service counter, explore the projects behind our approach.

Queue Ferry public display showing a called queue number and counter
QRMultiple countersPrinted tickets

TRANSPORT / QUEUE MANAGEMENT

Queue Ferry

A queue platform for customers waiting to purchase ferry tickets.

Customers take a number through QR access. Staff can issue a printed ticket when a customer cannot use a phone, while multiple counters call numbers independently. A public display shows the number and assigned counter.

View customer page ↗

Live customer service page; use only when you need a queue ticket.

F&B / ONLINE ORDERING

C Mood Coffee

C Mood Coffee customer website showing the Cloud Series and coffee menu introduction
CUSTOMER ORDERING

Browse the menu → Choose pickup → Place an order

From menu browsing
to pickup.

Online ordering with menu options, pickup scheduling, vouchers and payment integration, connected to a dedicated staff order dashboard.

Project details +

The customer-facing website and staff workspace support different parts of the same order journey: choosing drinks, paying, preparing the order and managing pickup.

Visit live website ↗
RETAIL / MARKETING WEBSITE

BestWinOutlet

BUSINESS PRESENTATION

Introduce the store → Explore information → Get in touch

A local business.
An online presence.

A marketing website for a convenience-store business, introducing the brand and helping customers discover what the business offers.

Project details +

The project focuses on presenting the business clearly through company information and marketing content. It is a business showcase rather than an online checkout.

Discuss a similar website ↗

04 / OUR APPROACH

From the first conversation
to your next chapter.

Understand the need. Agree the scope. Build, test and hand over with a practical plan for what comes next.

01

Understand

Tell us about your current process, goals and challenges.

02

Plan & quote

Agree the deliverables, timeline, costs and responsibilities.

03

Build & test

Review the work and test the agreed functions and devices.

04

Launch & hand over

Receive the agreed setup, guidance and support arrangements.

DESIGN DECISIONS

The thinking
behind the build.

Every project begins with the people who will use it. Here are three needs that shape our work.

01 / 03

TRANSPORT / QUEUE MANAGEMENT

Accessibility at
the service counter.

Not every customer can use a smartphone. Queue Ferry provides printed tickets alongside QR access, so both routes lead into the same counter workflow.

Queue FerryExplore the project
↗

PRICING THAT FITS THE WORK

A clear scope.
A considered quote.

Choose what your business needs. We will help you define the rest.

Every project receives a quotation based on its requirements. One-time projects and ongoing support can be discussed separately, so you know what you are committing to.

  • Agreed features and deliverables
  • Timeline and handover expectations
  • Clear third-party and hardware costs, where applicable
Request a quotation ↗

05 / COMMON QUESTIONS

Before we
get started.

Ask us on WhatsApp ↗
How much will my project cost?+

Every quotation is based on the features, content, integrations, devices and support you need. Send a brief description and we will clarify the scope before providing a quotation.

Can you work with businesses outside Labuan?+

Yes. Remote work can be arranged for suitable projects. Onsite assistance depends on the location and nature of the work; any travel requirements are discussed first.

How long does a website or system take?+

The timeline depends on the agreed scope, content readiness and integrations. We discuss milestones before work starts and identify what we need from you at each stage.

Can I keep my existing domain or hosting?+

Usually, yes. We review the current setup and compatibility before recommending any changes. Domain ownership, access and hosting costs are clarified during planning.

Is support included after delivery?+

The quotation will describe the handover, any included support period and optional maintenance. Ongoing changes and new features are agreed separately.

What should I prepare before contacting you?+

Tell us about your business, the problem you want to solve, the features you need and your preferred timeline. A budget range, existing website or screenshots can help us understand the project.

06 / LET’S TALK

Let’s make
your next move.

Have a project in mind or a technical problem to solve? Choose the contact method that works for you.

WhatsApp+6011-1109 0445↗Emailaidigitalsolutions87@gmail.com↗
LocationBased in Labuan

Onsite and remote assistance are arranged according to the situation.

Tell us about your project

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Enquiry privacy notice +

We use the information you submit to understand your requirements, prepare a quotation and reply using your chosen contact method. Please do not include passwords, payment details or sensitive customer records. Enquiries are delivered to our business email through our hosting and email providers. We keep correspondence as needed to handle your enquiry and any resulting work; contact aidigitalsolutions87@gmail.com to request access, correction or deletion, subject to applicable recordkeeping obligations. This website uses browser storage to remember your language preference and a session cookie for form security. No advertising analytics are included. External project links and WhatsApp follow their own privacy policies.

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